As a measure to ensure equitable service for all and to assist the industry in their planning, please note the following:
3-Day Processing
Please allow 3 business days for your application to be processed. Processing applications does take time as information needs to be manually entered into two distinct software systems, a file and the accompanying paperwork needs to be set up and workloads/inflow of applications need to be assessed prior to assigning your file to a liaison.
Unassigned Projects
There has been an increase in location managers and scouts approaching liaisons with requests before any application has been received and/or the application has been processed and assigned. Liaisons do not provide location checks or soft holds for unapplied, unassigned productions. Doing such work is unfair to the established clients liaisons and staff are already working for. We encourage you to look at the Sensitive Locations List on this blog for scouting information. We have also included information regarding significant construction in the City on the Road Ahead page. And we still welcome your general inquiries regarding filming in the City.
Application Fee Payment
Research has found that we are processing and assigning applications only to have the production cancel without paying the application fee. This is particularly true of shorter, smaller productions such as commercials, promotional, and music videos. The application fee is mandatory and non-refundable and is the fee to help offset the staff hired to manage applications and invoices. Should your production cancel, you will be required to pay the application fee.