The Film Office no longer monitors the general phone line at 604-257-8840, or the general email film.office@vancouver.ca. We would like to provide you with some helpful information and links to help expedite the notification process and make sure that the Film Industry is in alignment with the City’s expectation to provide up to date and accurate contact information.
‘Notification of Filming’ Letters
Going forward, all ‘Notice of Filming’ and ‘Polling’ letters should have both the general phone line and email removed and replaced with the City of Vancouver Film and Special Events website. Business owners and residents can direct any questions or concerns they may have regarding filming in the City of Vancouver on the on-line form available on the website which is monitored regularly.
** Samples of neighbourhood notification letters are available for download and preview. **
** Information regarding polling guidelines and sample letters are available for download and preview. **
New Application Process Timeline
A friendly reminder that the processing timeline for applications of all production types can take up to three (3) business days. This allows the Film Office sufficient time to prioritize screening and processing of all applications and assignment to the first available Film Liaison. If you have locations that requiring vetting before you are assigned a liaison, you are encouraged to visit the City’s website and submit an inquiry online.